Terms and Conditions



Privacy Notice

We at Box4Blocks take great care to ensure your personal information is kept private. We store only the minimum amount of information from you necessary to make a transaction. We never store your credit card or laser details. They are handled by the secure servers at PayPal where the payments are handled. Your personal details will never be passed on to a third party. They are 100% secure.

PayPal provide state-of-the-art technology to allow you to shop with 100% security online. PayPal enables you to pay without sharing your financial information with sellers. Not only do they help keep your financial information private, they guarantee 100% protection against unauthorized payments sent from your account. For more information, go to paypal.com.



Confidentiality

All orders placed with Box4Blocks are treated with strictest of confidence and are never discussed or shared with anyone but the person placing the order. Only authorized employees of Box4Blocks have access to customer information and this will never be shared with a third party.


Prices

All prices are shown in Euros

Payment Methods

Credit/Laser Card through our 100% secure servers at PayPal

Postal Order/Cheque made out to Box4blocks

Cash on Collection

Bank transfer

NB.Please note that if you choose to pay by cheque or postal order, your goods will only be dispatched once payment has cleared.

By ordering from Box4Blocks you are showing you agree with our Terms and Conditions. This policy does not affect your statutory rights.


Ireland Shipping

Our aim is to dispatch all orders as quickly as possible.

  • Stock items (if in stock) will be dispatched within two working days.
  • Personalised items may take up to 10 working days depending on amount of orders.
  • Delivery is through An Post (standard delivery).Delivery times will vary depending on region.
  • Postage rates are based on items up to 500g and costs 5 Euro. If you have more than one item please contact us and we will try to combine postage.


Collection from Workshop

You may also collect your order in person. To do this, you can either place your order as usual online, order over the phone or email us, then select the store pick up option. You can pay online, or when you call to collect. You will receive an email as soon as it’s ready for collection from our workshop in Kilmallock.


UK and international Shipping

Our aim is to dispatch all orders as quickly as possible.

  • Stock items (if in stock) will be dispatched within two working days.
  • Personalised items may take up to 10 working days depending on amount of orders.
  • Delivery is through An Post (standard delivery).Delivery times will vary depending on region.
  • Postage rates are based on items up to 500g and costs 8 Euro If you have more than one item please contact us and we will try to combine postage.

Personalisation

When placing an order for a personalised item Please have all spelling, dates and grammar correct. Once an order has been placed the text supplied will be the text used. We will not be responsible for misspelling supplied by you the customer. If a mistake occurs on our side we will either replace or refund.


Returns

We will accept the return of most products up to 2 weeks after deliver date. We will only accept return of goods which remain in original packaging and which are returned in a re-saleable condition. We do not accept returns of personalized items unless faulty. Once the item is received, we will refund the value of the goods. The customer covers all P&P costs.


Incorrect, missing or faulty items

Please check your order fully as soon as it arrives to you. We do our absolute best to ensure you always receive your correct order but mistakes can happen. All our orders are hand picked to try and avoid mistakes. If we have made a mistake, we can immediately offer a refund or send you out the correct items at our expense.

We ask that you double check your parcel when you receive it as mistakes cannot be rectified after one week of you receiving your order.


In no event shall the service provider be liable for any damage arising, directly or indirectly, from the use of the information contained on this web site including damages arising from inaccuracies, omissions or errors. Any person relying on any of the information contained on this web site or making any use of the information contained herein, shall do so at its own risk. The service provider hereby disclaims any liability and shall not be held liable for any damages including, without limitation, direct, indirect or consequential damages including loss of revenue, loss of profit, loss of opportunity or other loss.